PassPal

Driving Test Routes - PassPal

Delete your account or data.

Applies to Driving Test Routes - PassPal, published by Orango Labs Ltd. Signing in is optional, so you only have an account if you signed in with Apple or Google in the app.

Delete your account in the app

  1. Open Driving Test Routes - PassPal and go to Settings.
  2. Under Purchases & Devices, tap Delete account and confirm.
  3. Sign in again with the same Apple or Google account when asked. Your account is deleted straight away.

Delete your account or data by email

If you no longer have the app, or want other data deleted without deleting your account, email support@passpal.ukwith the subject "Delete my data". Say which sign-in you used and what you would like deleted. We may ask for the identifier shown in the app so we can find the right records.

What is deleted

  • Your Apple or Google account identifier.
  • The links between your account and your other devices.
  • For Apple sign-in, the app's access to your Apple account is revoked.
  • On request by email, server-held route practice and exam records.

What is kept

  • Purchase records, for as long as needed to provide or restore access and for legal, fraud or transaction-dispute requirements.
  • Support messages and technical logs, only as long as reasonably needed for support, security and legal obligations.

Deleting your account does not cancel a subscription. Manage that in your App Store or Google Play account. Progress stored on your device stays there until you clear it or uninstall the app.